Our Privacy Policy and Terms of Service

Welcome to 3dquicky.com ("we," "us," or "our"). This Privacy Policy and Terms of Service ("Agreement") governs your use of our website, including the file upload form for submitting 3D printing files. By accessing or using our website and services, you agree to be bound by this Agreement. We are committed to protecting your privacy and the security of your intellectual property. This document outlines how we collect, use, store, and protect your information, including uploaded files, and the terms under which we provide our services.

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Privacy Policy

1. Information We Collect

We collect the following types of information when you use our website and file upload form:

Personal Information: When you create an account, submit a file, or contact us, we may collect your name, email address, phone number (if provided), and billing information (if applicable).

Uploaded Files: Files you upload through our file upload form, which may include 3D printing designs, CAD files, or other proprietary content.

Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and timestamps.

Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze website usage, and improve our services. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your information to:

Provide and improve our 3D printing services, including processing and printing your uploaded files.

Communicate with you about your account, orders, or inquiries.

Ensure the security of our website and protect your intellectual property.

Analyze website usage to enhance user experience and functionality.

Comply with legal obligations or respond to legal requests.

3. Protection of Intellectual Property

We understand that the files you upload may contain sensitive intellectual property. To protect your proprietary content:

Secure Storage: Uploaded files are stored on secure servers with encryption (e.g., AES-256) to prevent unauthorized access.

Limited Access: Only authorized personnel directly involved in processing your order have access to your files.

No Unauthorized Use: We will not use, reproduce, distribute, or share your uploaded files for any purpose other than fulfilling your 3D printing order, unless explicitly authorized by you.

Non-Disclosure Agreements (NDAs): If you require additional protection for your intellectual property, we are willing to enter into a Non-Disclosure Agreement (NDA). Please refer to the contact page for details on how to request an NDA. We will work with you to draft and execute an NDA tailored to your needs.

4. Data Sharing

We do not sell, trade, or share your personal information or uploaded files with third parties, except in the following cases:

Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, cloud storage providers) who assist in operating our website and fulfilling your orders. These providers are bound by confidentiality agreements and are prohibited from using your data for other purposes.

Legal Requirements: We may disclose your information if required by law, such as in response to a court order or government request.

With Your Consent: We may share your files or information if you explicitly authorize us to do so (e.g., to collaborate with a third-party printer).

5. Data Retention and Deletion

Personal Information: We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data by contacting us via the contact page.

6. Data Security

We implement industry-standard security measures to protect your information, including:

Encryption of data in transit (e.g., TLS/SSL) and at rest (e.g., AES-256).

Regular security audits and vulnerability assessments.

Access controls to limit who can view or handle your data.

Firewalls and intrusion detection systems to prevent unauthorized access.

Despite these measures, no system is completely secure. In the unlikely event of a data breach, we will notify affected users promptly and take appropriate action to mitigate harm.

7. Your Rights

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.

Correction: Request correction of inaccurate or incomplete information.

Deletion: Request deletion of your personal information or uploaded files, subject to legal or contractual obligations.

Objection: Object to certain uses of your data, such as marketing communications. To exercise these rights, please refer to the contact page for details on how to reach us. We will respond within 30 days or as required by applicable law.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any information.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us via the contact page.

Terms of Service

1. Acceptance of Terms

By using our website or uploading files, you agree to comply with these Terms of Service. If you do not agree, please do not use our services.

2. Use of the File Upload Form

Permitted Use: You may use the file upload form to submit 3D printing files for processing and printing. You represent that you have the legal right to upload and use the files you submit.

Prohibited Content: You may not upload files that:

Violate intellectual property rights of others (e.g., copyrighted or patented designs without permission).

Contain illegal, harmful, or offensive content.

Include viruses, malware, or other harmful code.

We reserve the right to reject or remove any files that violate these terms.

3. Intellectual Property Ownership

Your Ownership: You retain full ownership of the intellectual property in the files you upload. Submitting files does not grant us any ownership rights.

License to Us: By uploading files, you grant us a limited, non-exclusive, revocable license to use, store, and process your files solely for the purpose of fulfilling your 3D printing order.

NDA Requests: If you require an NDA to further protect your intellectual property, please refer to the contact page for details on how to request one. We will provide a template or work with your provided NDA to ensure mutual agreement.

4. Order Process

File Submission: You upload files through our secure file upload form. We will review the files for printability and provide a quote or confirmation.

Payment: Payment is required before we begin printing, unless otherwise agreed. Payment terms will be provided during the order process.

Delivery: We will deliver the printed products according to the agreed timeline and shipping method.

Refunds: Refunds are available under our refund policy, available via the contact page. Refunds for defective prints are subject to inspection.

5. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for any indirect, incidental, or consequential damages arising from your use of our services, including loss of data or intellectual property.

Our liability for direct damages is limited to the amount you paid for the specific order giving rise to the claim.

We are not responsible for errors in your uploaded files (e.g., design flaws) or delays caused by factors beyond our control (e.g., shipping delays).

6. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or losses arising from your use of our services, including claims related to intellectual property infringement or violations of this Agreement.

7. Termination

We reserve the right to suspend or terminate your access to our services if you violate this Agreement or engage in conduct that harms our website, users, or operations. You may terminate your account at any time by contacting us via the contact page.

8. Governing Law

This Agreement is governed by the laws of the jurisdiction specified on our contact page. Any disputes will be resolved in the courts of that jurisdiction.

9. Changes to This Agreement

We may update this Agreement from time to time. We will notify you of significant changes by posting a notice on our website or contacting you via the information provided on the contact page. Your continued use of our services after changes constitutes acceptance of the updated Agreement.

Contact Us

If you have questions about this Privacy Policy and Terms of Service, need to request an NDA, or wish to exercise your data rights, please refer to the contact page for details on how to reach us.

Thank you for choosing 3dquicky.com.

We value your trust and are committed to protecting your privacy and intellectual property.

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3D Model and 3D Print very complex shapes or designs.

3D Printing...

The 3D printing process builds a three-dimensional object from a computer-aided design (CAD) model, usually by successively adding material layer by layer, which is why it is also called additive manufacturing. The term "3D printing" covers a variety of processes in which material is joined or solidified under computer control to create a three-dimensional object, with material being added together (such as liquid molecules or powder grains being fused together), typically layer by layer. In the 1990s, 3D-printing techniques were considered suitable only for the production of functional or aesthetic prototypes and a more appropriate term for it was rapid prototyping. As of 2019, the precision, repeatability, and material range have increased to the point that some 3D-printing processes are considered viable as an industrial-production technology, whereby the term additive manufacturing can be used synonymously with "3D printing". One of the key advantages of 3D printing is the ability to produce very complex shapes or geometries, including hollow parts or parts with internal truss structures (aka infil) to reduce weight, and a prerequisite for producing any 3D printed part is a digital 3D model or a CAD file. The file types we currently work with are typically psd, f3d, f3z, stl, gcode and ctb.

The most-commonly used 3D-printing process (46% as of 2018) is a material extrusion technique called fused deposition modeling (FDM). While FDM technology was invented after the other two most popular technologies, stereolithography (SLA) and selective laser sintering (SLS), FDM is typically the most inexpensive of the three by a large margin, which lends to the popularity of the process. SLA Resin has a much higher level of Dimensional Accuracy (0.01mm) in comparison to FDM (0.2mm) and SLS (0.3mm). SLA Resin printing makes it possible to print parts with little to no noticeable layer lines. If there are layer lines visible, the resin is easily sand-able to a smooth finish whereas FDM filaments such as PLA, TPU and Nylon are NOT sand-able to a smooth finish. This makes it possible for a resin printer to produce highly intricate parts that are able to go straight to market. This means it's possible to completely skip the whole expensive injection molding process! Sometimes this is even possible with FPM as well.

SLA Resins are a wide variety but most of them are very difficult to work with because they're only able to be cleaned off of surfaces with IPA (Isopropl Alcohol). Some resins are so annoying IPA does not even clean them off. However back in 2019 a new kind of Water Washable resin hit the market that solved this problem. Now it's quick and easy to clean up resin using only water. Preferably you'd use a cloth or paper towel though as well. Another problem that made it difficult to work with SLA Resins was the stinky odor it would give off. Now the odor in most resins is so low it's barely noticeable. In my experience I only barely notice it when I open up the lid of the printer after it's printed and often times I don't even notice it then at all. We currently only work with Water Washable resin. We only buy black, grey, white and clear colors which might sound very limiting, however white and clear resin dye's very easily which allows us to make pretty much any color we want. Dying white makes a variety of solid colors whereas dying clear makes a variety of translucent colors. These 2 colors have the ability for light waves to pass through them. The Translucent colors look especially beautiful when light is passed through them.